The Spokane Valley Fire Department will strive for “excellence” in everything we do and will become recognized as the “premier” fire department in the state.
The Spokane Valley Fire Department prepares for and responds to emergencies protecting people, property, and the environment through a progressive and responsible approach to planning, education, and hazard prevention with a professionally trained, dedicated, and compassionate workforce.
Accountability – We shall accept ownership for our actions and decisions
Trustworthiness – We believe trustworthiness is one of the most important ethical values and brings
together such qualities as honesty, integrity, reliability and loyalty
Respect – We believe in the basic dignity of every individual and value all members of the
community and department
Excellence – We consider it our duty to deliver friendly, beneficial quality service with flexibility and adaptability to an ever-changing environment, which promotes our mission
Caring – We will be sensitive to the needs of others by being compassionate, thoughtful, open-minded, willing to understand and by being a good listener
Quality Customer Service – We recognize that internal and external customer service is the business of our organization. We will uphold high standards of timeliness, quality and value.